Profit from the professional, personal support provided by Shared Resources.
- Invest smarter through our very detailed project proposals.
- Receive a faster resolution to problems through our maintaining historical recordings of the challenges, solutions, parts, and hours of service expended in our custom service call database.
- Understand your bill as we explicitly detail the challenges, solutions, parts, and hours of services expended; no assumptions, no questionable charges.
- Serving local home and small business users, our Shop in historic downtown Cornelius offers convenient walk-in service. It’s a great convenience for do-it-yourself projects.
- Simplify your vendor list by taking advantage of our holistic breadth of services including network support, procurement, websites, cabling, and many more offerings.
- Protect your investments by only dealing with vendors like us, with insurance coverage by carriers designed around high tech businesses; not that we’ve ever had a claim.
- Expect follow-up calls, as we care so much about your quality of service that we don’t consider the job done until you agree.
- Partnerships with Dell, Microsoft, Cisco-Linksys, Symantec, TrendMicro, and many more leading industry manufacturers.
100% Satisfaction Guarantee: “The job is not finished until you are completely satisfied.”
Business Support – Shared Resources Guarantees
- 100% professional service
- On-site response within 1 business day
- To work diligently to resolve your problems in a timely and cost effective manner
- To test and re-test before leaving your site to be sure the problem is resolved, or we will return for FREE*
- To follow-up with you ensuring you are satisfied with the service you received
Shop Service – Shared Resources Guarantees
- 100% professional service
- Return of your computer repaired within 2 business days
- To test and re-test before returning your computer to be sure the problem is resolved
- To follow-up with you ensuring you are satisfied with the service you received
- If we return your computer with your noted issues unresolved, we will correct the problem for FREE*
Parts – Shared Resources Guarantee
All manufacturer warranties apply. For 10 days after purchase, Shared Resources will issue an exchange or credit. After 10 days, Shared Resources will assist the customer in obtaining a replacement through the manufacturer’s warranty.
* All services will exclude viruses and spyware, as they can be contracted effortlessly. They will also exclude software including Operating Systems, as user activities can quickly undo corrective efforts.